How can I get feedback when someone uninstalls my app in Thinkific?

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Question

  • How can I capture the reason that someone deauthorized my app from ?

Solution

When a user uninstalls your app in Thinkific, if you've create a webhook subscribed to the app.uninstalled topic, the webhook will trigger. Among the provided metadata is an uninstall ‘reason’ and ‘detail’.

 

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